Join our program

Government agencies must issue compliant PIV cards to their employees and contractors. USAccess provides credentialing services and support. Our program reduces the cost to get equipment, software, and services to enroll applicants, issue cards, and manage their lifecycle. We support agencies with deployment, training, and customer support.

Get started

All new customer agencies must complete the onboarding process before issuing PIV cards to employees and contractors. Contact gsamso@gsa.gov to get started.

Deploy new credentialing centers

New and existing customer agencies that want to deploy equipment should follow this process to set up new credentialing centers.

1. Plan deployment and order equipment

   Whether for a new or existing site, we work with you to help determine the:

   • Location of the center.
   • Number of units required.
   • Type of center (shared by other agencies or dedicated to only your agency).
   • Type of unit (fixed that you can only move with our approval, mobile that you can move, and light that does not print cards).

   View the current price list for options to begin ordering equipment. 

   You can also order test cards to test your physical and logical access control systems compatibility with the USAccess Service. You will need to retest your system after software and hardware are updated or when new versions of cards come out. Send an email to gsamso@gsa.gov for assistance with ordering equipment and services.

2. Prepare the site and hire and train staff

   Your agency must identify, credential, and train all role holders. You will also need a registrar, activator, or both to run the credentialing center.

   We offer self-paced, web-based and in-person training. To take the online training follow these steps:

   • Select the “click here” link in the USAccess Role Holder Online Training Course Portal and enter your email address.
   • Input the temporary password provided by your agency lead.
   • Check your email to finish the registration.

   After you log in, you will see all available courses and training materials.

   Registrars and activators can get specific guidance on using credentialing equipment through a two-day training in Chantilly, Virginia. This instructor-led training is also available virtually. Have your agency lead email gsamso@gsa.gov for registration.

3. Install and certify the unit(s) on-site

   Your equipment will arrive with a set-up guide. The registrar must follow the instructions in the guide to certify the workstation.

4. Maintain your center(s)

   Find out what you need to do to maintain or decommission your center once it is set up.