Keep up to date
Agency Lead Portal
Approved agency employees and contractors can access the ALP for important information such as:
- System release and maintenance schedules.
- Training announcements for registrars and activators.
- Updated agency lead and back-ups list.
- Authoritative user data interface design guide, or SIP.
- Job aids.
- Reference materials.
If you need access or have trouble with signing in to the ALP, email gsamso@gsa.gov.
Digital newsletters, alerts, and role holder training
We publish a monthly digital newsletter called Blue Top on the second Thursday of every month and send information about refresher training opportunities via email. Subscribe to the Blue Top newsletter and news for registrars and activators to get monthly refresher training. Registrars and activators will receive an email from us with joining instructions.
The registrar and activator should check the Team Registrar and Activator Communication Knowledge Source (TRACKS) portal daily for system enhancements and policy changes.
Decommission credential centers
Email gsamso@gsa.gov to tell us you want to decommission your site. We will go over the available options and process.
Contact
Role holders can contact USAccess.helpdesk@peraton.com or call 866-493-8391. If you are not a role holder, get help by submitting a question.
Federal Credentialing Services